Our Approach
Our workshops use accelerated learning principles for teaching and engaging adults. Interactive exercises, relevant examples and participant involvement reinforce learning.
These workshops are tailored to the unique needs of the organization as well as the participants. Workshops are typically available in 90 minute, half-day, full-day or two-day formats depending on your needs.
We offer leadership training sessions on more than 50 topics. Some of our workshops are summarized below. For more information beyond what it is on this page please click on one of the buttons at the bottom of the page or complete this form.
Growing Superstars – Beyond Performance Appraisals™
- Learn the best practices for using a five stage performance appraisal cycle; compare that with practices in your organization.
- Make sure everybody has their “head straight” on salary versus the real purpose of appraisals.
- Capitalize on the six workhorse resources for developing superstars: goals versus standards, duties versus skills, and expectations versus corporate values.
- Make tolerating mediocrity a thing of the past by clearly understanding why people don’t perform and take action that motivates people to reach higher.
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9 “Must-Have” Skills for Supervisors and Team Leaders™
Transition more successfully through the leadership pipeline in three major ways: practicing new skills, using time differently as a team leader, and seeing the role of the leader well beyond the “buddy syndrome”.
Some of the workshop outcomes include:
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Coaching, disciplining and scripting – three of the nine “must-have” skills: Become crystal clear about how they are different.
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Improve performance results by developing key leadership skills beyond typical technical skills.
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Use the “four buckets” of non-performance to make more effective decisions about how to handle people who just aren’t cutting the mustard.
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Engage in difficult conversations with greater confidence.
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Three skills to practice – instead of always doing the work that employees should be doing – planning the work, delegating and measuring work.
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Scripting Skills for Supervisors and Team Leaders™
Scripting is the ability to handle difficult or sensitive conversations with employees and/or customers in order to professionally deliver a message.
Learn how to use this skill more effectively and powerfully by demonstrating the basic model, managing the dialogue box, dealing with common “excuse” games and becoming more verbally fit in six important areas.
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Talent Development – Five Valves to Open Wide
- Discover key differences between replacement planning and talent development.
- Identify critical leadership skills necessary to keep the leadership pipeline flowing.
- Create an action plan for developing your leadership pipeline: a dynamic succession tool for the next 3-5 years.
Legal Issues for Managers and Supervisors
HR 101 isn’t what it used to be! Today’s legal landscape means that managers must adopt best practices that go beyond compliance with the law. Minimize legal exposure in hiring, managing, disciplining and discharging employees. Covers key laws regarding discrimination, veteran’s rights, OSHA, ADAAA, FMLA and more.
Preventing Sexual Harassment – Minimizing Organizational Risk
- Provides legal definition of what harassment is and is not.
- Contrasts employee and employer rights and responsibilities.
- For employees: Provides essential steps for stopping and reporting harassment.
- For leaders: Reviews best practices for reducing risk factors for quid pro quo and hostile environment harassment.
The Neighbor’s Dog – Negotiation Skills for the Real World™
Many leaders talk about win-win negotiation. Some leaders even seem to be “natural horse traders”. This workshop emphasizes skills that can be learned and polished for maximum results whether you are in sales, procurement, human resources or a role that requires you to get results without leaving money on the table.
This workshop examines proven blueprints for two critical negotiation processes – positioning and issues negotiation. And because this is a skills driven workshop, it enables leaders to actually sharpen their negotiation skills. BONUS: Distinguish between the skills of negotiation versus persuasion versus influencing people – they are just not the same leadership skills.
Learn five outcomes of any negotiation and how to target the outcome you need. Know the difference between a compromise and a concession; and how to use them effectively in your negotiations.
Can be tailored specifically for sales negotiations or for procurement professionals.
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How Business Really Works! – Business Simulation to Improve the Bottom Line
- Strengthen the business finance knowledge of your people.
- Interact in the business simulation game.
- Increase understanding of financial statements.
- Create action plans for improving the bottom line.
Priority Decision Making – Results Beyond Time Management™
You experience the time management challenges first-hand: too many meetings, not enough work space, electronic and traditional communication overload, procrastination, calendar conflicts and more.
Review both proven and new techniques for overcoming these common time management cloggers.
MORE! Learn to make crisp priority decisions – a skill that can be used well beyond just your current work situation.
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Execution Flagstones – Getting Project Management Right™
Enable leaders to manage projects with greater confidence. This workshop emphasizes:
- Development of the Scope Statement with the proven SMART formula for writing objectives.
- Creating a clear plan for execution by using the Work Breakdown Structure (WBS) and other tools for project success.
- Reviewing tactics for implementing, monitoring and handling inevitable activity and schedule changes.
Engaging and Energizing People
Learn the seven essential elements that every leader must know – and practice – for engaging and energizing people.
Delve into how motivating people is really a powerful leadership skill rather than a flavor-of-the-month activity for making work fun. Fun is a worthy objective; skill mastery is a life-long proces.
Some of the key outcomes include:
- Pinpoint what each of your people truly needs for deeper work engagement and greater effectiveness.
- Bridge the gap between generational differences by being strategic, flexible and tactical.
- Build three unique strategies for different kinds of performers: Those who are lackluster, the middle-of-the-road solid performers and the high achievers.
- Get ready for the truly challenging situations on the horizon! Gain additional insight about what to do with those who happen to have overwhelming personal problems.
- Update your commitment to establishing a high expectations work climate with three proven leadership behaviors.
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