Tough Job!
Functional managers have one of the most difficult roles in the business because they have to simultaneously lead, develop and inspire the supervisors and team leaders while translating the vision and implementing strategy execution assignments from those at the top of the business. Talk about being caught in the middle! The following are just some of the workshops that can be customized for functional managers so that they get stronger business results.
Growing Superstars – Beyond Performance Appraisals™
- Learn the best practices for using a five stage performance appraisal cycle; compare that with practices in your organization.
- Make sure everybody has their “head straight” on salary versus the real purpose of appraisals.
- Capitalize on the six workhorse resources for developing superstars: goals versus standards, duties versus skills, and expectations versus corporate values.
- Make tolerating mediocrity a thing of the past by clearly understanding why people don’t perform and take action that motivates people to reach higher.
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Legal Issues for Managers and Supervisors
HR 101 isn’t what it used to be! Today’s legal landscape means that managers must adopt best practices that go beyond compliance with the law. Minimize legal exposure in hiring, managing, disciplining and discharging employees. Covers key laws regarding discrimination, veteran’s rights, OSHA, ADAAA, FMLA and more.
Preventing Sexual Harassment – Minimizing Organizational Risk
- Provides legal definition of what harassment is and is not.
- Contrasts employee and employer rights and responsibilities.
- For employees: Provides essential steps for stopping and reporting harassment.
- For leaders: Reviews best practices for reducing risk factors for quid pro quo and hostile environment harassment.
The Neighbor’s Dog – Negotiation Skills for the Real World™
Many leaders talk about win-win negotiation. Some leaders even seem to be “natural horse traders”. This workshop emphasizes skills that can be learned and polished for maximum results whether you are in sales, procurement, human resources or a role that requires you to get results without leaving money on the table.
This workshop examines proven blueprints for two critical negotiation processes – positioning and issues negotiation. And because this is a skills driven workshop, it enables leaders to actually sharpen their negotiation skills. BONUS: Distinguish between the skills of negotiation versus persuasion versus influencing people – they are just not the same leadership skills.
Learn five outcomes of any negotiation and how to target the outcome you need. Know the difference between a compromise and a concession; and how to use them effectively in your negotiations.
Can be tailored specifically for sales negotiations or for procurement professionals.
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